Is the dialogue with customers from another country a roadblock for you or does it even prevent you from selling to other countries? We have the solution!
DialogTicket.com offers a free support platform in English, German, French, Spanish, and Italian. It allows you to communicate with customers from other countries in a fast and easy way and thus be more efficient.
How does the system work?
Step 1
The customer asks a question in his own language. He uses a question catalogue that contains the most important and most frequently asked questions in e-commerce.
Step 2
The question appears as a "ticket" in your dialogue profile. You can answer it with the help of an answer catalogue. This ticket system also provides you with a compact interface of your customer contacts.
Step 3
The customer receives an e-mail with the translation of your answer and thus the solution to his problem - without any communication problems.
In case a customer sends you a question directly, you can use a simple form to invite him to ask his question through DialogTicket.com.
For you as well as for your customer this service is free of charge. You can therefore easily sell your products into other countries without worrying about customer service.
